How to Customize and Manage Your Account Settings in Zoho Analytics
Introduction
Managing your Zoho Analytics account settings helps ensure your data and access remain secure and up to date. Whether you’re resending a confirmation email, updating your password, or setting a secondary email, this step-by-step guide will walk you through everything you need to know.
Step-by-Step Instructions:
Resend Your Email Confirmation
If you didn’t receive your email verification when signing up:
- Log in to Zoho Analytics.
- Click the Profile icon (top right corner) and select My Account.
- Go to My Profile Info > Profile > E-mail Address.
- Click the Resend confirmation mail icon next to your email address.
Alternative:
When logging in for the second time, you may also see a Send Verification Email button.
- Change Your Zoho Analytics Password
To update your account password:
- Go to My Account > My Profile Info > Security > Change password.
- Enter your old password.
- Enter and confirm your new password.
Optional:
- Tick Terminate all active web browser sessions to log out from all browsers.
- Tick Terminate mobile app sessions and remove active API AUTH tokens to log out from mobile apps and remove API keys.
Password rules:
- Must be 8-60 characters long.
- Include at least 1 number, 1 uppercase, and 1 lowercase letter.
- Cannot be your username or any of your last 3 passwords.
3. Reset Your Password (If forgotten)
If you’ve forgotten your password:
- Go to the Zoho Analytics sign-in page.
- Enter your email and click Forgot Password?
- On the Password Reset Request page, enter your details and click Request.
You’ll receive an email with a reset link. Click it.
- Set a new password, then click Change.
You can also:
- Tick options to terminate all web and mobile sessions and remove API AUTH tokens for added security.
- Change Your Account Email Address
To update your primary email:
- Go to My Account > My Profile Info > Profile > E-mail Address.
- Click the Edit icon next to your current email.
- Enter the new email address and your current password.
- Click Update.
- Add a Secondary Email Address
A secondary email helps in case you lose access to your primary one.
- Go to My Account > My Profile Info > Profile > E-mail Address.
- Click Add E-mail.
- Enter your secondary email and password.
- Click Add.
Tip:
During a password reset, you can choose to send the reset link to this email.
- Restrict Access by IP Address
To allow access to Zoho Analytics only from specific IP addresses:
- Go to My Account > My Profile Info > Security > Allowed IP Address.
- Click Add new.
Enter the From and To IP address range.
Click Add.
- Change Your Time Zone
To update your time zone:
- Go to My Account > My Profile Info > Profile > Personal Information.
Choose your preferred Time Zone from the dropdown.
Click Save.
- Close Your Zoho Analytics Account
To permanently close your account:
- Go to My Account > My Profile Info > Settings > Close Account.
- Enter your current password.
- Click Close.
Tips
- Use a strong password with a mix of characters.
- Set a secondary email to recover your account quickly.
- Regularly review and update your security settings.
- Use IP restrictions if access should be limited to trusted networks.
- Make sure your time zone is accurate to avoid report mismatches.
