Exploring User Roles and Permissions in Zoho Analytics

There are five main user roles in Zoho Analytics:

1. Account Administrator

• Owns the Zoho Analytics account
• Has full control across all features and settings
• Can:
  • Create organisations and workspaces
  • Build reports and dashboards
  • Manage users and roles
  • Share data
  • Handle subscriptions

✅ Only one Account Administrator is allowed per account.

2. Organisation Administrator

• Manages everything within a specific organisation
• Has access to all workspaces under the organisation
• Can:
  • Create and manage reports
  • Add users
  • Share dashboards
  • Manage workspace settings

3. Workspace Administrator

(Previously known as Database Owner)

• Administers one or more specific workspaces
• Can:
  • Edit and manage data in assigned workspaces
  • Share views with others
  • Create reports and dashboards

4. User

• Has access only to content explicitly shared with them
• Can:
  • View and interact with shared reports
  • Use the account through their own Zoho login
  • Access shared dashboards and workspaces depending on their permission

5. Viewer

• Has read-only access to views shared by an Administrator or User
• Cannot:
  • Modify, share, or create reports
  • Access data outside of what’s shared

Ideal for executives or clients who only need to view dashboards