How to Configure a Generic POP Email Account in Zoho Recruit

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Introduction

Managing recruitment emails in one place saves time and keeps communications professional. Zoho Recruit lets you integrate any generic POP‑enabled email account whether it’s Gmail, Outlook, or your own domain so you can receive and respond to emails directly within your ATS. In this guide, we’ll walk you through how to set up a POP email account in Zoho Recruit. 

Step-by-Step Instructions:

1. Access Email Settings

  • Navigate in Zoho Recruit to: Setup → General → Email Settings.
  • Under Custom Email Integration, select POP3.

2. Add a POP3 Mailbox

  • Click Add POP3 Account. 
  • Fill in these fields: 
  • Account Name: Choose a clear identifier, e.g. “Office Gmail” or “Sales Inbox”.
  • Email Address: Your full email (e.g. [email protected]).
  • Incoming Server: e.g. pop.gmail.com or pop.yourdomain.com.
  • Port: Usually 995, with SSL enabled. Username: Complete email address. If using Gmail with multiple devices, prefix with recent: (e.g. recent:[email protected]).
  • Password: Use your normal password—or an app-specific one if two‑factor is enabled.
  • Optionally, tick Use same credentials for outgoing server; otherwise, enter your SMTP settings (e.g. smtp.gmail.com, port 465 or 587, SSL/TLS).
  • Adjust Delete Message Settings: decide whether emails should stay on the server or be removed after fetching.3. Set Sharing Permissions
  • Review your Email Sharing Permissions, as configured by your admin.
  • Click Add Account to finalise setup.

Tips

  • Check server details beforehand 

 Your provider’s support pages (e.g. Gmail POP settings or Outlook SMTP instructions) will give accurate info. 

  • Use app-specific passwords 

 If two‑factor authentication is enabled, standard passwords won’t work. Generate one from your email security settings. 

  • Leave messages on server when using multiple devices 

 For Gmail and other services, keep this option checked and use the ‘recent:’ prefix to avoid missing emails. 

  • Only one POP mailbox can be active at a time 

 If you add more than one, ensure you choose the correct one to avoid conflicts. 

  • Want real-time sync or multi-device access? 

 Consider using IMAP instead for two-way sync—find more info on configuring IMAP in Zoho Mail’s POP/IMAP settings.  

Link Email Account - Previous Step-by-Step Guide to Configuring Your Gmail Account via POP3 in Zoho Next - Link Email Account Setting Up an IMAP Email Account in Zoho Recruit: A Complete Guide

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