Setting Up an IMAP Email Account in Zoho Recruit: A Complete Guide

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Introduction

Effortlessly connect your IMAP email account with Zoho Recruit to sync candidate and contact communications in one place. Whether you’re using Office 365, Yahoo Mail or a custom IMAP setup, this guide explains exactly what to do—step by step. Expect smooth email tracking, improved collaboration, and better outreach. 

Step-by-Step Instructions:

1. Begin IMAP Email Setup in Zoho Recruit

  • Navigate to Setup > General > Email Settings > Configure.
  • Choose your email provider under Popular Email Services to start IMAP integration

2. Office 365 / Outlook Integration

  • Select Office 365, then choose IMAP.
  • Enter your Name and Email Address.
  • Define the Email Sync Settings the date range to sync.
  • Click Authenticate with Microsoft, grant permissions, and Save.

 Your Office 365 IMAP account is now linked. 

3. Yahoo Mail Integration with IMAP

  • Select Yahoo Mail, then choose IMAP.
  • Enter your details and click Continue.
  • Import any existing filters for convenience.
  • If using multi-factor authentication, generate an app‑specific password in Yahoo:
  • Go to your Yahoo Account Info → Security → App Password.
  • Create a password and paste it into Zoho Recruit.
  • Save to connect your Yahoo IMAP.

4. Custom IMAP Setup (for Gmail, Zoho Mail, etc.)

  • Choose Other Mail from the provider list.
  • Input your Incoming and Outgoing server details (server name, port, email, password).
  • Select your Email Sharing Permissions:
  • Admin / Public / Custom / Private—choose who can view synced emails.
  • Click Save to finish linking your custom IMAP account.

5. View Synced Emails

  • Open a candidate or contact record.
  • Go to the Emails related list.
  • Use the pick-list to select All or a specific user’s IMAP emails.
  • View all sent and received messages linked to that person.

Tips

  • Use app‑specific passwords when two‑factor authentication is enabled.
  • Select the correct date range in Email Sync Settings to avoid missing older emails.
  • Import filters to streamline your inbox setup.
  • Adjust Email Sharing Preferences based on your team’s needs.
  • Refer to Zoho Mail IMAP/SMTP Settings if using Zoho Mail or custom domains

Related Articles

 

By integrating your IMAP email into Zoho Recruit, you’ll keep all candidate correspondence neatly organised—helping your UK-based team stay efficient and responsive. Customise settings to your needs, and leverage internal and external resources for best results

Link Email Account - Previous How to Configure a Generic POP Email Account in Zoho Recruit

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