Blueprint Overview Every business has a unique business process followed across different departments/functions. A business process is a collection of structured, related activities and a set of tasks performed by people to deliver a service or products. The business which has well defined business processes achieves an improved bottom line, improved customer satisfaction and improved agility for reacting to rapid market change. Blueprint in Zoho CRM helps you/your team to execute the business process in a systematic and well-defined manner. …